Straightforward Pricing for
Outstanding Technical Support
Our technical support plans are built for clarity, reliability, and results — helping your business resolve issues faster and keep systems running smoothly. With no hidden fees or long-term contracts, you get expert assistance, flexible coverage, and scalable solutions tailored to your technology and team needs.
Simple and Transparent Pricing
Choose a Plan that meets your business needs and stage.
No Hidden fees, no surprises.
Advanced
from $12/hour
For scaling tech-driven businesses that need structured support and advanced issue handling.
Team size: 11- 20 agents
Everything in Growth, plus:
Multilingual support*
Proactive system and ticket monitoring
Root cause documentation
Custom CRM/helpdesk integration
Quality Assurance Program
Enterprise
negotiable
Tailored for large-scale operations requiring seamless Tier 1 & Tier 2 support.
Team size: 20+agents
Everything in Advanced, plus:
Multilingual and region-specific support teams
Custom technology integration
Priority SLAs and custom escalation paths
Business continuity planning
Dedicated Strategic Success Manager
Find the Right Support Plan for Your Growth.
Compare our flexible plans and discover the perfect mix of coverage, expertise, and scalability to match your business goals.
Startup
Growth
Advanced
Enterprise
Number of Agents
1 - 4
5 - 10
11 - 20
20+
Coverage: 5 days/week, 8 hours/day
Tier 1 technical assistance (basic troubleshooting, FAQs)
English-speaking agents
Monthly performance summary
Email and chat support
English + 1 additional language for your choise
Dedicated Team Lead
Tier 1 & Tier 2 support coverage
24/7 Coverage Included
Multi-channel communication (email, chat, voice)
SLA tracking and regular reports
Multilingual support ( English, French, Spanish, German)
Proactive system and ticket monitoring
Custom CRM/helpdesk integration (Zendesk, Intercom)
Root cause documentation and recurring issue analysis
Quality Assurance Program
Multilingual and region-specific support teams
Priority SLAs and custom escalation paths
Strategic Success Manager
Trend reporting and continuous improvement insights