About Behelpin
Connecting businesses with exceptional customer service
Behelpin is your trusted outsourcing partner, dedicated to connecting businesses with exceptional customer support solutions worldwide. We believe that the strongest connections are human connections, and our mission is to make every interaction meaningful and impactful.
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Founded on the principles of quality, empathy, and innovation, Behelpin is committed to delivering tailored customer support services that meet the evolving needs of modern businesses.
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Whether it is real-time chat assistance, personalized customer care, or complex troubleshooting, we ensure your customers feel heard, valued, and supported every step of the way.
Bridging the gap between customers and solutions with personalized support
At Behelpin, our mission is simple and powerful: to connect your customers with the solutions they need through unparalleled, personalized support. We are dedicated to creating experiences that inspire loyalty, foster satisfaction, and drive the growth of your business.
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What truly sets Behelpin apart is our unwavering commitment to a people-centric approach. We believe that the heart of exceptional service lies in genuine human connections. Every interaction is an opportunity to make your customers feel valued, understood, and supported.
To deliver on this promise, we go above and beyond in building our team. We handpick professionals who exemplify empathy, expertise, and dedication—qualities that resonate in every conversation they have.
Creating long-term partnerships that drive success
At Behelpin, we are dedicated to building long-lasting partnerships with our clients, rooted in trust, collaboration, and shared success. Our approach goes beyond simply providing outsourcing services—we seamlessly align with your goals and empower your business with the resources and expertise it needs to thrive.
We are passionate about enhancing your customer support operations, ensuring that every interaction reflects your brand's values and commitment to excellence. With Behelpin, you are choosing more than a service provider—you are gaining a trusted partner who understands the importance of human connection.
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By prioritizing people we create meaningful relationships that translate into exceptional customer experiences.
Behelpin Vision
Our vision consists of three bridges, which create a successful work environment:
Care, Dedication, and Expertise
At Behelpin, our name reflects our vision—helping businesses thrive by providing seamless and effective support solutions. We are here to empower your business and elevate your customer experience with care, dedication, and expertise.
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Behelpin Values
Our values are the foundation of everything we do. They reflect our commitment to delivering exceptional outsourcing solutions and fostering meaningful connections between businesses and their customers.
Excellence: We strive for perfection in every interaction, setting the standard for quality and professionalism.
Empathy: Understanding and addressing the unique needs of your customers is at the heart of our service.
Collaboration: We work hand-in-hand with our clients to achieve shared goals, building strong and lasting partnerships.
Adaptability: In an ever-changing world, we embrace flexibility and innovation to stay ahead and meet the evolving needs of our clients. ​
Our Leadership
Anna Synenko, Co-Founder & CEO
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Bringing over a decade of experience in customer service—leading support, training, and QA teams across a range of industries, always focused on delivering top-tier experiences
Slava Gubanov, Co-Founder & CFO
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Financial leader and serial entrepreneur with 19+ years of experience across North America and Europe—driving growth, profitability, and operational excellence in various sectors​
Our Short Story
The name Behelpin reflects exactly what we stand for—being there to help businesses with exceptional customer and tech support. The idea was born from a simple but powerful mission: to provide companies in Canada and the U.S. with access to world-class, reliable, and human-centered support solutions that not only solve problems but also reduce costs and optimize operations. In a world where great service is becoming increasingly rare, we created Behelpin to fill that gap—with heart, expertise, and purpose.​​
We truly believe we’re on the right path with the incredible teams we’ve built—doing what we love every day: enhancing customer experiences and creating meaningful value through thoughtful, personalized support. Our goal is to continue growing Behelpin with an unwavering commitment to quality, innovation, and continuous improvement—while always staying focused on what matters most: being a trusted partner to our clients, every step of the way.
Our main principles are the bricks
on which Behelpin is built
Clear and Effective Communication
We ensure seamless collaboration and understanding with our clients and their customers
Customer and People Care
We genuinely care about the needs of our customers and employees, fostering trust and creating meaningful relationships
Ongoing Support
We are committed to providing consistent, reliable, and proactive support to drive success every step of the way
Continuous Improvement
We strive to consistently enhance our processes, embrace feedback, and stay ahead of industry trends to deliver the best possible service experience